It is the policy of Drayton Foam to maintain a quality system designed to meet the requirements of ISO 9001:2015. We aim to give satisfaction to all of our customers, stakeholders, and interested parties whenever possible, meeting and exceeding their expectations.
We comply with all legal requirements, codes of practice, and all other requirements applicable to our activities.
Our focus is on the reduction of hazards, prevention of injury, ill health, and pollution.
We maintain a management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on “risk.”
We provide all the resources, including equipment, trained and competent staff, and any other requirements necessary to enable these objectives to be met.
We ensure that all employees are made aware of their individual obligations in respect of this quality policy.
This quality policy provides a framework for setting, monitoring, reviewing, and achieving our objectives, programmes, and targets.
Customer service is an essential part of the quality process. To ensure this is fulfilled, all employees receive training to ensure awareness and understanding of quality and its impact on customer service.
To ensure the company maintains its awareness for continuous improvement, the quality system is regularly reviewed by management to ensure it remains appropriate and suitable for our business. The quality system is subject to both internal and external annual audits.
Craig Hinton and Nicola Brunton
Directors
Sustainability
We are working with you.
We are proud to offer recycled foam options—please contact us to find out which products we supply that could assist you. You can also find out more about our commitment to the planet in our Recycling Programme.
In addition to this, in line with the Modern Slavery Act 2015, we have a no-tolerance policy towards modern slavery or forced labour in our operations and would never knowingly work with any supplier who is connected to any slavery or human trafficking.