Got questions? We're here to help! Browse our FAQ section to find answers to common inquiries about our foam products and services. If you need more assistance, feel free to contact us.
What types of foam do you sell?
We offer a wide variety of foam types including memory foam, polyurethane foam, latex foam, high-density foam, and specialty foams like EVA and neoprene. We also provide foam in various forms like sheets, blocks, rolls, and custom foam for different uses such as seating, packaging, insulation, and crafts. You can explore our full range of foam material for more details, including their unique properties and applications.
Can I order custom foam cuts?
Yes! We offer custom foam cutting services to meet your specific size and shape requirements. Whether you need foam inserts for packaging, bespoke cushions for furniture, or other custom foam products, we can provide foam cut to size solutions. Please provide the exact measurements or details, and our team will work with you to create a perfect fit.
What is the difference between memory foam and regular foam?
Memory foam is a type of polyurethane foam that responds to heat and pressure, conforming to the shape of your body for personalised comfort. Regular foam, such as standard polyurethane or high-density foam, provides firm support without moulding to your body. Memory foam is typically softer and better for cushioning, while regular foam is more supportive and durable.
How do I clean and maintain foam products?
The cleaning and maintenance of foam products depend on the type of foam and its use. For general cleaning, you can use a mild soap solution and a damp cloth to wipe the surface. For foam used in upholstery, seat cushions, or mattresses, make sure to regularly vacuum to remove dirt and dust. For spills or stains, gently blot with a clean cloth and avoid soaking the foam. Some foam products, like foam mattresses, may come with removable, washable covers for easier maintenance.
How long does foam last?
The lifespan of foam depends on the type, usage, and care. High-quality foams, like memory foam or high-density foam, can last for many years with proper care. Regular foam used in applications like packaging may have a shorter lifespan due to wear and tear. The key to longevity is proper maintenance and using the foam in the appropriate application.
Can I use foam for outdoor applications?
Yes, we offer foam products that are suitable for outdoor use. Closed-cell foams, such as EVA and polyethylene, are water-resistant and often used for outdoor seating, cushions, or insulation. However, for prolonged outdoor exposure, it's best to use foams that are specifically designed to handle weather conditions, as outdoor elements like moisture and sunlight can affect foam over time.
Are your foam products safe for children or pets?
Yes, we ensure that the foams we sell meet safety standards. Many of our foams are non-toxic and hypoallergenic, making them suitable for children's toys, bedding, or pet products. If you have specific concerns, please check the product description for any special certifications or safety information, or reach out to us for clarification.
Do you offer bulk discounts?
Yes, we offer bulk purchasing options for both businesses and individuals. Whether you're looking for foam for manufacturing, large-scale projects, or resale, we can provide competitive pricing based on the volume you need. Contact us directly for more details and to get a custom quote.
Can I return foam products if I’m not satisfied?
Please refer to our Refund Policy for more information.
How do I place an order?
Placing an order is easy! Simply browse our website, select the foam products you need, and add them to your cart. Proceed to checkout, where you can enter your shipping details and payment information. If you're ordering custom foam, be sure to include the dimensions or specifications in the order notes or contact us directly for assistance.
Do you ship internationally?
Yes, we offer international shipping. Depending on your location, shipping costs and delivery times may vary. For more details on international orders, please check our Shipping Information or contact our team for assistance.
What if I need help selecting the right foam for my project?
Our team is happy to help! If you're unsure about which foam is best suited for your project, don’t hesitate to reach out to us. Whether you're working on a furniture, packaging, or craft project, we can provide recommendations based on your specific needs. Contact our customer service team, and we'll guide you through the options.
How can I contact customer support?
You can reach our customer support team via:
- Contact form: On our website
- Email: sales@draytonfoam.co.uk
- Phone: 01525 721122
Our team is available to assist you with product inquiries, custom orders, returns, or any other questions you may have.
Do you offer samples of foam products?
Yes! We offer samples for many of our foam products. If you want to test the material before making a larger purchase, please contact us to request a sample. We can help you determine which foam is best for your needs by sending you a small piece for evaluation.
If you have any other questions or need further assistance, feel free to contact us! We're here to help.